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Most people don’t get married on the first date, and most customers don’t buy on their first visit to your website. You have to get to know each other first and prove you’re interested. Dynamic Direct Mail can help you achieve both of those goals.
While new privacy laws and data restrictions have made retargeting tricky, smart marketers are relying on first-party data to effectively retarget customers while respecting privacy. With first-party data guided direct mail, you can improve campaign performance and engage customers in a meaningful way.
Direct mail takes the sales conversation out of cyberspace and into the real world. Most commonly in the form of a postcard, it delivers a piece of mail directly to a customer’s physical mailbox. While some brands choose bulk-direct mailings that reach everyone in a particular post code, there are better options.
Dynamic Direct Mail sends personalized messages to people who have already visited your website. This real-world follow-up helps you stand out in the customer’s mind, and increases the chances that they’ll buy from you.
Dynamic Direct Mail is powered by first-party data, data collected directly from the customer with their consent. First-party data is powerful and valuable because it provides reliable insight about current and potential customers with their consent.
First-party data is cost-effective and accurate, because it comes directly from customers while they’re on your site. You own that data, which makes it immune to third-party privacy restrictions. That’s especially valuable at a time when major search engines are depreciating cookies and governments are making privacy regulations that limit how brands collect and use information. All of this makes first-party data an ideal foundation for retargeting.
Dynamic Direct Mail works because it picks up where the online experience left off. When thoughtfully combined with digital marketing channels, Dynamic Direct Mail offers seamless customer engagement. It’s a bit like sending flowers after a date. The follow-up means the person is more likely to think of you kindly.
Effective multi-channel campaigns deliver consistent creative and messaging across channels. That means the message on your direct mailing matches what customers see and have searched for on your website. Repeating these messages over time and across formats can help them stick in the shopper’s mind, improving brand recall.
Modern direct mail campaigns integrate digital elements like QR codes to encourage online interaction. These codes can take a recipient directly to your website, or offer an even more immersive experience. Some brands have embedded augmented reality into QR codes, allowing customers to scan the code with their smartphone to access a 360 interactive video of a car or see what a piece of furniture might look like in their home.
Direct mail sequencing campaigns take this first contact a step further, by delivering multiple pieces of mail spaced out over time for maximum impact.
Of course, the best Dynamic Direct Mail campaigns use first-party customer data to design personalized mailings that capture attention and drive action.
Effective, data-driven direct mail strategies include:
For example, you might send a customer who bought a truck from you six months ago a coupon to winterize their vehicle. These types of seasonal interactions maintain the customer relationship in between major purchases.
Combining your Dynamic Direct Mail campaigns with first-party data can empower more effective, personalized retargeting campaigns. Ignite by Launch Labs helps you collect that first party data seamlessly. There are no forms for the customer to fill out. Instead, a discrete pop-up invites the customer to share their location. While the customer shops, Ignite works in the background to track and gather information that can inform your marketing and retargeting efforts.
First Party Direct Mail is printed and mailed within 24 hours of a shopper’s visit to your website. The mail is personalized with the shopper’s name and offers related to their interests.
If you want to improve customer experiences, boost conversions, and increase brand loyalty, you want Ignite by Launch Labs on your website. See how this seamless solution can work for you, book your free demo today.
Get the latest insights on identity, data, and audience activation.